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WhatsApp Stack

WhatsApp is where your customers live. We build the rest of the stack.

Business API, catalogue, automation, broadcasts, Click-to-WhatsApp ads — the full WhatsApp growth stack productized for Indian MSMEs. One number, one team, one inbox, fixed pricing.

Starting at ₹25,000 setup · From ₹10,000/mo run

Why WhatsApp is the highest-ROI channel for Indian SMBs

535M+

Indian WhatsApp users — more than any other country

98%

Open rate — versus 18-22% for email

3-5x

Higher conversion vs SMS / email broadcasts

The six pillars of the WhatsApp Stack

Most agencies sell you the API. We ship the whole growth machine.

Pillar 1

WhatsApp Business API setup

Verified business number, Meta business verification, partner selection (AiSensy / Interakt / Wati / Karix), multi-staff shared inbox, role-based permissions, message-volume monitoring.

Live within 7-10 days

Pillar 2

Catalogue + product showcase

Up to 500 products with images, prices, descriptions, in-stock badges, categories. Status updates wired into specific products for daily highlights.

30 products live in 60 minutes

Pillar 3

Automation & auto-replies

Welcome message, away-hours, FAQ quick-replies, lead-form capture, language detection (Tamil/Hindi/EN), routing to the right team based on enquiry type.

20+ flows configured at launch

Pillar 4

Broadcasts & campaigns

Meta-approved templates (utility + marketing), opt-in management, broadcast scheduling, A/B testing, click-tracking, suppression for unsubscribers.

First broadcast within 2 weeks

Pillar 5

Click-to-WhatsApp ads

Meta ad campaigns that open WhatsApp chat directly. Highest-converting ad format in India. Creative in EN + Tamil/Hindi, retargeting, lookalike audiences.

First campaign live in 7 days

Pillar 6

WhatsApp Pay & checkout

Where available (India, Brazil, Singapore) — UPI payments inside the chat. Razorpay/Cashfree integration for everything else. Order tracking via WhatsApp templates.

Live where Meta has rolled out

How the stack adapts to your business

Retail & D2C

Catalogue + Status + broadcasts + Click-to-WhatsApp ads. Single highest-ROI channel for jewellery, fashion, F&B, electronics retail.

Service businesses

Lead capture, appointment booking, post-service review collection. Clinics, salons, fitness, education, professional services.

B2B & exports

Multi-staff inbox for sales teams, sample-order flows, country-specific pricing, deal tracking. Manufacturing, textiles, exports.

Real estate

Project enquiries, site-visit booking, follow-up sequences, document sharing (floor plans, brochures, RERA).

Pricing

One-time setup + monthly retainer. Meta's per-message fees billed at cost, no markup.

Starter

₹25,000

setup

+ ₹10,000/mo · WhatsApp Business app + catalogue + basic automation

Professional

₹50,000

setup

+ ₹20,000/mo · Business API + multi-staff + broadcasts + Click-to-WhatsApp ads

Premium

₹1,20,000

setup

+ ₹40,000/mo · AI agent + WhatsApp Pay + advanced flows + CRM integration

WhatsApp Stack FAQ

Do I need WhatsApp Business app or WhatsApp Business API?

App is free, single-device, fine for <50 enquiries/week. API is needed above that — multi-staff inbox, automation, broadcasts to >256 contacts, and integration with your CRM. We start most clients on the API.

Which partner do you use — AiSensy, Interakt, Wati?

We pick based on your needs. AiSensy is most cost-effective for high-volume broadcasts. Interakt has the best Shopify integration. Wati has the cleanest inbox UI. We're not affiliated with any — we recommend what fits.

How much does WhatsApp itself cost?

Meta charges per conversation: utility messages ~₹0.30, marketing messages ~₹0.80, authentication ~₹0.15 (India rates, 2026). We bill these at cost — no markup.

Can I use my existing personal WhatsApp number?

No, you'll need a separate business number. We help you get one with your existing phone provider, and migrate any active customer chats over.

Multi-language support?

Yes — templates can be in Tamil, Hindi, Telugu, Marathi, Bengali, Kannada, Malayalam, Gujarati, Punjabi, English. Meta approves them per language.

How does Click-to-WhatsApp ads work?

Meta ad on Facebook/Instagram with a 'Send Message' button. User clicks → opens WhatsApp chat with your business → your team (or bot) responds. Highest converting ad format in India by 3-5x.

Will customers know they're talking to a bot?

Yes, we always disclose. The bot handles FAQ + simple intent capture, then hands off to a human for actual sales conversations. Trust > deception, always.

Ready to make WhatsApp earn its keep?

Free audit. We'll tell you exactly which pieces of the stack are missing in your business — and what we'd ship in the first 14 days.